360 degree ergonomic design to protect your cervical spine.
*All shipping times exclude clearance/customs delays.
The processing time for orders is 3-5 business days. After that, delivery time within the United States is 7-14 days and 10-15 business days internationally. Would you mind keeping in mind that holidays or limited edition launches, this time may vary? Thank you for being so patient.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item, that is up to the postal service you use to ship the item back.
*IMPORTANT ANNOUNCEMENT*DUE TO COVID-19, PLEASE ALLOW FOR UP TO 8 BUSINESS DAYS TO DISPATCH. SOME OF OUR FACILITIES IN THE U.S. HAVE BEEN PLAGUED WITH COVID-19 OUTBREAKS, THEREFORE SOME PRODUCTION HAS BEEN SHIFTED TO FACILITIES IN SHENZHEN, CHINA. SHIPPING DELAYS ARE SUBJECT TO COURIER LOGISTICS. WE SINCERELY APOLOGIZE FOR THE INCONVENIENCE DURING THESE UNPRECEDENTED TIMES.